SHIPPING CHARGES are dispatched on business days (Monday - Friday, excluding public holidays). To the best of our ability, orders received by 2pm, Monday to Friday, will be dispatched the next day for delivery.
While we endeavour to process all orders as quickly as possible, please note shipping times will be longer during peak promotional periods. This includes, but is not limited to Gift With Purchase, AfterPay Day, Cyber Weekend, National Lipstick Day, Click Frenzy and Boxing Day. Please expect a delay of 5-8 business days during these times.

Option One - Australia Standard Delivery
$5.00 or FREE with any $50+ order.

Option Two – Australia Express Delivery
$15.00 or $5.00 with any $50+ order.

Estimated delivery times from warehouse dispatch:

AreaStandard DeliveryExpress Delivery
NSW Metro2 business days1 business day
NSW Regional3 - 4 business days1 - 3 business days
VIC Metro2 - 3 business days1 business day
VIC Regional3 - 5 business days2 - 3 business days
QLD Metro2 - 3 business days1 business day
QLD Regional2 - 12 business days1 - 4 business days
TAS Metro3 - 5 business days1 business day
TAS Regional13 - 17 business days1 - 4 business days
SA Metro2 - 4 business days1 business day
SA Regional2 - 5 business days2 - 4 business days
WA Metro4 - 5 business days1 - 2 business days
WA Regional5 - 8 business days3 - 6 business days
NT Metro4 - 7 business days3 - 4 business days
NT Regional6 - 13 business days4 - 5 business days
ACT2 business days1 business day

Click here to check if your suburb is within the Express Post Network.



All orders require a signature upon delivery.

If you are not there to sign for your order, your local Post will leave a notice for collection card with details of how to collect your delivery. To ensure secure and undamaged delivery of your order, we will not be able to leave your order ‘hidden’ at the address.

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of your incorrect data entry.

Once an order has been submitted, we cannot change, add to or cancel an online order once payment has been received and your order has been accepted by us. If you no longer need your order once it is delivered, you can return it back to us in its original condition within 14 business days of receipt by accessing our returns portal here. For further information about returns please see our returns policy here.

We're sorry we only deliver online orders to Australian addresses.


To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.

We accept orders to P.O Box addresses.

We're sorry La Mer Online only delivers online orders to Australia addresses.